Do you need to develop and prepare well-written policies and procedures that everyone can understand – and will want to read? This course will teach you strategies and skills to prepare well-written policies and procedures for your organisation. The training involves a combination of theory, small group discussion and activities to get you working on a policy or procedure in your area of interest/accountability.
Course price includes:
Perth’s best facilitators and coaches at Perth’s best CBD training centre
Interactive, practical and hands on learning with small groups for maximum impact
We recommend you bring along samples of your organisation’s procedures or policies, and samples of the policy and procedure templates your organisation uses.
Course Times
8:30am to 3:30pm
Course Content
Introduction
Setting the context
Learning outcomes
Personal objectives
Policy or Procedure?
The difference between policies and procedures
Reasons for writing policies and procedures
A simple framework for developing policies and procedures
Writing Techniques for Policies and Procedures
Writing with the reader in mind
Design considerations
Using a systematic approach to writing
Collating and selecting the content
Structuring the document
Preparing the first draft – quickly
Editing for clarity
Testing and Implementing
Testing the documents for accuracy and success
Notifying the users
Approaches for successful implementation.
Outcomes
Explain the difference between policies and procedures
Identify what procedures and policies the organisation needs
Involve stakeholders to collate the content for a policy or procedure
Save time by applying an efficient approach to writing
Produce clear and easy to understand policies and procedures
Suggest how to best distribute policies and implement procedures
Prerequisites
This program requires no previous experience or training.
