This half-day course helps you to start your projects well with a clear and robust stakeholder engagement plan. It guides you on engaging with your stakeholders so you can manage your projects successfully. Ignoring stakeholder engagement, can put entire projects at risk with devastating consequences.
Course price includes:
Perth’s best facilitators and coaches at Perth’s best CBD training centre
Interactive, practical and hands on learning with small groups for maximum impact
One of the key ingredients to successful completion of projects is the planning for engaging stakeholders. If you plan it right, there are many benefits for you, as project manager, and for the project. If you don’t plan it right, you can put the entire project at risk with devastating consequences.
Course duration
Half day
Course Content
Principles of Engagement
The need for stakeholder engagement
Benefits of planning stakeholder engagement
Consequences of poor stakeholder engagement planning
4-Step Engagement Process
Structuring your engagement process
Transparency and consistent practice
Identify Stakeholders
Individuals and/or groups of stakeholders
Which stakeholders are affected by your project
Who needs to be consulted
Map Stakeholders and Issues
Analysis using the salience model
Outlining stakeholder expectations
Consideration of boundaries in the engagement process
Formulate Engagement Process
Identifying different engagement levels
Benefits and limitations of the different levels
Creating the stakeholder engagement plan
Implement, Document and Evaluate the Outcomes
The importance of documentation and evaluation
Tracking the engagement process
Evaluation of the stakeholder engagement process
Putting it into practice
KISS Action Plan
Outcomes
Define Community/Stakeholder needs and differences
Identify ways to engage different stakeholder types
Determine appropriate processes and tools to incorporate engagement by examining objectives, stakeholders and resources
Formulate a stakeholder engagement plan with timelines and implementation methods and techniques
Improve decision-making and accountability through planning
Discover ways stakeholders can influence the decision-making process
Prioritise stakeholders according to needs and expectations
Recognise the need for documentation and evaluation of outcomes
